Welcome to Xmedia Solutions (“we”, “our”, “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit https://www.xmediasolution.com or use our related services, products, or platforms (“Services”).
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide
- Contact details such as your name, email address, phone number, and company name.
- Details submitted through forms, chat, or email when you request a quote or service.
- Payment or billing details (if applicable)
1.2 Information Collected Automatically
- IP address, browser type, and operating system.
- Date and time of visits, pages viewed, and referring websites
- Device identifiers and analytics data.
1.3 Cookies and Tracking Technologies
2. How We Use Your Information
We may use your information to:
- Provide, maintain, and improve our Website and Services.
- Respond to your inquiries and fulfil service requests.
- Send administrative updates and service-related communications.
- Send promotional emails or newsletters (you may opt out anytime).
- Analyse website usage and enhance user experience.
- Ensure security and prevent fraud or abuse.
- Comply with legal or regulatory requirements.
3. Sharing of Information
We may share your information only with:
- Trusted service providers (hosting, analytics, email delivery, marketing support) bound by confidentiality agreements.
- Affiliates or subsidiaries for operational purposes.
- Legal or regulatory authorities, if required by law or to protect rights and property.
- Business partners or buyers in case of a merger, acquisition, or business transfer.
4. Data Security
- We adopt appropriate technical and organisational measures to safeguard your data against unauthorised access, alteration, disclosure, or destruction.
- While we strive to protect your data, no online transmission is 100% secure. If you suspect any unauthorised activity involving your information, please contact us immediately.
5. Data Retention
We retain your information only for as long as necessary to:
- Provide our services,
- Comply with legal obligations, or
- Resolve disputes and enforce agreements.
After that, information will be securely deleted or anonymised.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent (where applicable).
- Lodge a complaint with a data protection authority.
7. Cookies Policy
Our website uses cookies for analytics, functionality, and marketing purposes.
You can:
- Accept all cookies for full website functionality, or
- Adjust settings via your browser to limit tracking.
8. Third-Party Links
Our website may contain links to third-party websites or services that we do not control. We are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of any external sites you visit.
9. Children’s Privacy
10. Updates to This Policy
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
